About Us

Hilary Ballard

Hilary has been in the beauty industry since 2007 after graduating from the AVEDA Institute. Her heart beats for continuing education and ensuring her guests feel as beautiful on the inside as they do on the outside. Opening her own hair salon has allowed her to fully embrace her passion for service and providing an experience unlike any in Pittsburgh and more often found in larger metropolitan cities. Her vision is to change the culture of the hair and beauty industry through her personalized and genuine interactions with her guests as well as her staff.  

With the help of her sister and former Co-Owner of the salon, Veronica Ballard, she has created a culture that values the guest experience and happiness of her team to foster an environment of growth. Hilary looks forward to what the future will bring for her company, and those who make this salon so special.


new stylist application

Thank you for your interest in working for Twelve27 Salon! We are so thrilled to meet you and would love to hear more about your experience behind the chair.

new protege application

Hello and welcome to the beauty industry! Whether you’ve just graduated, or you’re still in school – we’d love to hear from you! Our Protege Program is truly the cornerstone of our company, focused on education and quickly transitioning new stylists from assisting to earning commission behind the chair in less than a year!

giving back

Hilary comes from modest beginnings, and has been a hard worker her entire life. She feels grateful to have earned the opportunity to run a successful salon and giving back has been part of the vision since opening our doors. It is of high priority at Twelve27 to give back just as much as is brought in, which is why partnering with local charities and other small businesses keeps the balance and fosters growth within the community.

In 2018, Twelve27 partnered with SisterFriend Org, a menstrual equity and education non-profit in Pittsburgh who’s chief goal was to provide education and health resources for lower-income and disadvantaged women in Pittsburgh.

In 2019, Twelve27 aligned with HEARTH, a transitional housing facility which educates and empowers women and children who are the survivors of domestic violence.

In 2021, Twelve27 has decided to give back to the front line workers working tirelessly in an effort to keep us all safe and healthy during the COVID-19 pandemic. Any and all guests who work on the front lines with patients will receive a standing discount on their services and products purchased for all of 2021. It is simply a very small way of saying thank you for all they have done and continue to do.

In 2022 Twelve27 is partnering with PAAR. Pittsburgh Action Against Rape has been serving the Pittsburgh community for more than 43 years through advocacy, counseling, prevention and education. Look for ways you can help give back through salon happy hours, pop up markets and service opportunities as we support this amazing local organization and bring awareness, education and help end sexual violence.